When the pandemic first hit in 2020, visitors to Venice evaporated almost instantly. As a result, the canals of Venice began to transform into the healthy and clean standards of decades long gone. Two years later, as business and leisure travelers get back out there, Venice has adapted entry rules in a hope to maintain that pristine nature.
Half-way through 2022, we’ve had a bit of time to reflect on a slowly-returning-to-normal world. We’re not there yet, but we are getting there. This year feels different, doesn’t it? Leave it to a global pandemic to curb travel and stop people from driving to work to force a decline on carbon emissions.
While the obvious answer for sustainability is travelling less, the reality is that many companies depend on travel. That’s why we believe the trick is to make it count. By making each trip, each journey purposeful and impactful, you’re taking change into your own hands.
Business travel technology has advanced at super speed, but one aspect that has remained consistent throughout that evolution is the need for personal service. It's time for both.
When companies are used to their employees and contractors booking their own travel, and it seems to work, the value of working with a travel management company (TMC) is not always obvious.
“The key is when a customer walks away, thinking, 'Wow, I love doing business with them, and I want to tell others about the experience.’” - Shep Hyken
Remember, rules and entry requirements are changing ALL the time. Keep an eye on updates not just for returning to the UK, but entry rules for where you’re visiting too.
It might be just a few lines in an email, a one-page doc or even a few pages of detailed travel info. No matter how formal or lengthy your policy is, there are quite a few ways to take it from good to great.
